WEL-R IMPEX - Terms and Conditions

These Terms and Conditions (“Terms”) govern the manufacturing, sale, and delivery of metal plant stands, including customized products, by WEL-R IMPEX to the customer. By placing an order with us, you acknowledge and agree to these Terms.

1. Orders & Customization

1.1 All orders, whether standard or customized, must be confirmed in writing via email or signed purchase order.
1.2 For customized products, clients must provide accurate specifications, drawings, or reference images. WEL-R IMPEX will not be liable for errors caused by incorrect or incomplete client specifications.
1.3 Once approved, customized product orders cannot be modified or cancelled without written consent from WEL-R IMPEX.

2. Manufacturing

2.1 Production will commence only after receipt of confirmation and advance payment as per agreed terms.
2.2 WEL-R IMPEX reserves the right to adjust manufacturing timelines due to raw material availability, machine breakdown, or unforeseen circumstances, with prior notice to the client.
2.3 Any design ownership for custom-made products remains with WEL-R IMPEX unless otherwise agreed in writing.

3. Payment Terms

3.1 Standard payment terms are as follows unless otherwise agreed:

  • 100% advanceat the time of order confirmation.
  • ?% balance payment before dispatch or upon delivery (or as agreed).

3.2 All payments must be made via bank transfer, cheque, or online payment into the designated account of WEL-R IMPEX.
3.3 Late payments may attract interest at the rate of [X]% per month until payment is received in full.
3.4 Goods remain the property of WEL-R IMPEX until payment is received in full.

4. Delivery & Shipping

4.1 Estimated delivery timelines will be communicated at the time of order confirmation.
4.2 While WEL-R IMPEX will make reasonable efforts to deliver on schedule, delivery dates are estimates only and subject to external factors like transportation delays, weather, or force majeure events.
4.3 Delivery charges, including packaging, logistics, and insurance, will be borne by the client unless otherwise agreed.
4.4 WEL-R IMPEX is not liable for delays caused by third-party shipping providers.

5. Inspection & Acceptance

5.1 The client must inspect goods within 24 hours of receipt and notify WEL-R IMPEX in writing of any visible damages or defects.
5.2 If no written notification is received within this period, goods will be deemed accepted.

6. Returns & Cancellations

6.1 Standard products may be eligible for return or exchange if defective, subject to WEL-R IMPEX’s approval.
6.2 Customized products are non-returnable and non-refundable, except in cases of manufacturing defects.
6.3 Approved returns must be shipped back at the client’s expense in original packaging.

7. Warranty

7.1 WEL-R IMPEX warrants that products are free from manufacturing defects for a period of [X months] from the date of delivery.
7.2 The warranty does not cover damages caused by misuse, improper handling, modifications, or external factors (rusting due to exposure, weathering, etc.).

8. Limitation of Liability

The liability of WEL-R IMPEX, whether in contract, tort, or otherwise, shall not exceed the invoice value of the goods supplied. The Company shall not be liable for indirect or consequential losses, including loss of profit, delay, or business interruption.

9. Force Majeure

WEL-R IMPEX shall not be held responsible for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, strikes, supply shortages, or government restrictions.

10. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of [Applicable Jurisdiction/Maharashtra/India]. Any disputes shall be subject to the exclusive jurisdiction of the court.

WEL-R IMPEX – Sample Product Delivery Terms & Conditions

1. Ordering Samples

  • All sample requests must be made in writing (email, letter, or purchase order).
  • Each order should specify product details, delivery address, and contact information.

2. Payment Terms

  • Payment for samples may be required before dispatch, unless agreed otherwise.
  • Payments can be made via bank transfer, cheque, or approved digital method.
  • If sample fees are waived or credited, this will be confirmed in writing.

3. Delivery & Lead Time

  • Sample products will be delivered within the agreed lead time (approx days after order confirmation).
  • Delivery dates are estimates and depend on product availability; delays may occur for reasons beyond our control (transport issues, material shortages).
  • Delivery charges for samples (if any) will be communicated in advance.

4. Shipping & Risk

  • Risk passes to the client upon delivery of the sample.
  • WEL-R IMPEX is not responsible for delays caused by shipping partners.

5. Inspection & Feedback

  • Samples must be checked promptly upon arrival; report any damage or discrepancy within 24 hours.
  • Feedback or approval of the sample should be sent to WEL-R IMPEX as soon as reasonably possible.

6. Returns

  • Unless agreed otherwise, sample products are non-returnable and non-refundable, except for clear manufacturing defects.

7. General

  • Any changes or exceptions must be agreed in writing.
  • These terms apply to all sample deliveries from WEL-R IMPEX unless stated otherwise.

This document sets clear expectations for clients interested in sample products and protects both sides from misunderstandings.

Contact Information

Questions about the Terms of Service should be sent to us at jadhavpc109@gmail.com